Wednesday, July 10, 2019

Top Three Issues....

So often we hear about how awesome the current real estate market is.  Currently, it is strong, stable, affordable and very active--which is great.  Our experienced BCA team of full-time Realtors meets weekly to discuss topics and provide insights in order make sure we are all on the same page. This includes working together and communication, addressing any process/operational issues and simply making sure we are all aligned for the same purpose.  We recently were talking about the current top three issues impacting our clients and the transaction and thought we'd share them here with you.  

1.  Unreasonable Buyer Request - we are in a tight market, one that still favors sellers.  However, every now and then we'll see buyer requests that seem to question the sincerity of their desire to purchase the home. Don’t get us wrong, asking for items to be repaired is not a bad thing. However, in NC when you are signing a contract you are agreeing to take the property in as-is condition. Sometimes that happens, sometimes it does not. Our state Realtors association has worked to have thorough disclosures up front but sometimes things aren’t discovered until a home inspector lays eyes on the house.  We are talking about sending a request that simply reads “see attached inspection report” and requests every item on the report with no thought or plan to accomplish the main items of concern. This act can set the tone of the transaction and actually prevent buyers from obtaining critical repair items.  We would question a buyer’s need to own a home if they can’t change a light bulb or tighten a door knob.

2.  Agents waiting until the last minute on due diligence request - this is very important!  The Due Diligence process is there to work through any issues that may arise through the transaction process and is highly important for the successful closing of a property.  We are seeing more and more folks waiting to the very last minute on request which can delay closing, cost time and money and is very disruptive to the process.  Don't wait until the last minute.

3.  Lack of Showing Feedback - when most people list their homes, they would like to know how a showing went.  Think about it...if you had your home listed and a showing occurred, would you not be interested to hear what the potential buyer thought? Someone has been in your home with their agent and the agent can’t find 2 minutes between Facebook and Insta posts to say how it went? As your listing Realtor, we make three requests for feedback via email over the course of 3 days and if we still have not obtained it we call and text the agent. Believe it or not, we still don’t receive feedback over 1/4 of the time. As far as providing feedback when we show, we would say we provide feedback 99.9% of the time and that ..01 we am leaving in there for the “human element” of potentially overlooking the request. Please make sure to inform your agent about how you truly feel about the house and encourage them to share it with the agent that has it listed.  It is simple communications that can help both parties.  

Thankfully, most transactions go smoothly, however, each one is different and carries their own directions.  But being able to head off some of the issues upfront helps.  So as human beings and as professional REALTORS we subscribe to the Golden Rule...."do unto others as you would have them do unto you.”  

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